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Sample Resume For Front Desk Customer Service

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Nicolette Mya June 11, 2021 Resumes Samples

Next step, create a bulleted list of accomplishments in each position using the C-A-R method. For each bullet, follow the C-A-R formula: indicate a Challenge you faced, followed by the Action you took, and identify the Results of those actions. You must ensure that the achievements you include are relevant and significant so that a reviewer won’t read it and say ”who cares.” This is so important. Those who write resumes for a living are very skilled at wording these achievements to sound very impressive and make them relevant.

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One of the first misconceptions that people hold about the use of resumes is that they are never actually read, especially when there are online application forms to be filled out. While this cannot be proven either way, I do know from my own experience as a professional writer that most recruiters do look at the resumes received because it provides a general overview of the candidate’s attention to, or lack thereof, details such as the style and type of writing.

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Provide an Experience Summary – If the reviewer of your resume determines you have experience with the required technologies, the next thing they will attempt to do if to figure out how much experience you have with the specific required technical skills. Your job is to make this process easy for the reviewer, which will then improve your odds for passing the complete resume screening and get an interview. Remember that, in general, resume reviewers do not dedicate much time to each individual resume. If it is too much work for a reviewer to verify your experience against the job requirements, they will most likely move on to the next candidate.

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Use Action Verbs – Choose your verbs carefully. So many resumes are uninteresting due to poor verb choices. There are definitely skills to great writing, and using the right words to convey action and engage the resume reviewer is one of those skills.

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Let me share with you a tip related to your technical skills summary based on my review of resumes over the years. After I check the list of skills, my next step is to look further in the resume to identify the specific jobs where that skill was used and determine how much experience a candidate has with the skill. The point is that listing the skill is simply not enough. Truthfully, I’ve found that most candidates never mention the technical skill anywhere else other than in the skill listing. In these cases, I will assume they really don’t have experience with that skill and are just listing it to catch my eye. Therefore, follow through and ensure that the skills you list are also spelled out in your job experience write-ups. Never assume that a resume reviewer will know that you did x, y, or z. More often than not, they do not make those assumptions or they could even be non-technical staff who are just following a checklist to screen the resumes. So, remember, that if an employer lists a technical skill on the IT job posting or ad, make sure it is on your resume in both your technical skills list and experience write-up.

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One of the current trends in job candidate evaluation is behavioral with the idea being that your past performance is the best indicator of your future performance. So, toot your horn a little and make your accomplishments known. Quantifying your experience is usually the most difficult part of preparing a resume for any person. So take some time, think it through, and detail the results you achieved in each of your positions relevant to the one for which you are applying.

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